About This Book
Management & Leadership: A Quick-Start Pocket Guide is designed to give managers insight into some key management and leadership skills. Most managers are promoted without any training to prepare them for their new supervisory responsibilities. Once in their new role, managers often find themselves wondering how to make the shift from doing the work to getting results through others. The outcome? Stressed-out managers, stressed-out employees, and under-performing teams. Ultimately, this leads to costly retention and engagement issues.
This book covers three key management skills and three key leadership skills. Managers must understand time management, delegation, and performance management in order to get the best results from their team. In order to become the kind of leader people actually want to follow – not because of hierarchical position in the organization, but because of respect – managers must develop their communication skills, emotional intelligence, and become a coach and mentor to each of their team members.
